Meets the monthly and annual sales quota as designated by the manager · Visits customers and potential customers to provide support, information, and sell the Company’s products, with emphasis on Japanese speaking clientele · Coordinates with the accounting department to assure the collection of payment in a timely manner · Maintains high levels of customer satisfaction by providing excellent service and building rapport · Responds to and communicates with all customers in a timely manner · Coordinates urgent deliveries with the customer and the warehouse to accommodate the customer’s needs · Educates customers on how the products or services can benefit them · Inputs and updates orders within the Company database in a timely manner · Maintains and safely navigates the Company vehicle as per the Company Vehicle Policy · Participates in the weekly sales meetings · Attends semiannual inventory count on designated day, possibly on a weekend · Attends Company events and functions outside of normal working hours · Other duties as assigned · Obligation to answer to all management as requested

Essential Functions • Interface with engineers/sales team in Japan in responding to customer requirements, including product documentation, engineering drawings, 3D models etc. • Interface with QA team in Japan to manage customer and field escalation by driving root cause analysis and corrective action, providing failure analysis report, QA documentations to customer for full resolution • Provide technical support/Field Service to customers using mass flow controllers (MFC) used in gas delivery equipment for semiconductor manufacturing; coordinate with Engineering team and/or factory in formulating responses. • Assist new business development/sales team in making technical presentations/product data analysis/engineering data sheets to the customers. • Repair/modify/inspect MFC in FOA’s clean room. Engineering • Maintain expert level of product knowledge and applications • Articulate technology and product positioning to both business and technical users • Respond to functional and technical elements of Requests for Information (RFIs)/ Requests for Proposal (RFPs) • Listen, understand and convey customer requirements • Identify and provide reliable solutions for all technical issues to assure complete customer satisfaction through all stages of the sales process • Perform technical/ product training for salespeople, estimators, and engineers at targeted accounts • Assist in the design and development of new products and tools necessary to make target accounts comfortable and successful at selling lighting controls • Travel to project sites to preform start-up, integration, troubleshooting and training services • Establish and maintain strong relationships throughout the sales cycle. • Actively drive and manage the technology evaluation stage of the sales process. Field Engineering • Responsible for the technical support to sales of new and ongoing business. • Coordinate all technical requirements to support the efforts of the sales department. • Make technical presentations with or without a representative from the sales organization. • Act as the customer’s primary technical representative from company for MFCs. • Represent some MFC product lines and experience for new or present customers. • Make technical visits on behalf of company, to technical groups at various customers, potential customers, and other organizations. • Work with Outside Sales Team, gather information from potential customers and develop products that meet customer needs. • Communicate with people on all levels in a multitude of organizations. Miscellaneous • Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives • Maintain professional business relationships within target accounts • Provide status of ongoing projects and future projects • Identify customer's needs and sales opportunities to help future growth JOB REQUIREMENTS Education • Bachelor’s Degree (BS) in Engineering (preferably mechanical, electrical or chemical engineering) or Sciences (physics) from a four-year college or university or equivalent combination of education and experience Experience • 2+ years of previous experience in a similar position preferred but not required. Requirement • Bilingual in Japanese and English, ability to read, write, and speak • Strong written, verbal, and interpersonal communication skills; ability to work with minimal supervision. • Good mechanical aptitude and ability to work with tools and instrumentation.

RESPONSIBILITIES: Conceptual and detailed software design, coding, and testing of: · Pre-sale conceptual design, schedule, and cost estimation of software for semi-automated and fully automated industrial processing workstations · Software integrating system operation, motion control, laser programming and control, machine vision (Cognex, Keyence), data collection and analysis, file management, human machine interfaces (HMI) and networking capabilities using graphical user interfaces (GUI) with real time implementation. · Structured, re-useable low-level motion control system code for Delta-Tau, Aerotech, and ACS motion systems implementing control system and I/O functions. · DLLs for selected software-controllable systems components such as: data acquisition and controls, motion controllers, visions systems, lasers, data collection and report generators. · Manufacturing floor automation connectivity software including LAN, database, and other standard interfaces and protocols · PLC code for Allen Bradley, Omron, Siemens, Mitsubishi, Sick and Pilz PLCs · Provide support for system acceptance testing conducted by project managers · Other projects and tasks as assigned by the Company from time to time Project Engineering: · Work in a team environment with other engineers, production, QA, test, materials control, contract management, and sales personnel · Support and develop new software under direction of management. · Prepare requirements document based on interview with customer and hardware engineers · Prepare interface and functionality documentation for software modules · Develop project plans and schedules for software development work. · Report on progress, demonstrations, and changes · Provide detailed documentation for engineering release Software Development Management: · Analyze and recommend improvements to our present software development and design control methodology POSITION REQUIREMENTS: · Completely knowledgeable in software design tools and environments including: .NET, Visual C++, C#, Windows, networking · Current experience in C# is required. Strong fundamental background in software engineering is a MUST! · Design for long term support and modification · Object-oriented design and analysis · Professional software design and documentation control methodology · Ability to travel occasionally SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. EDUCATION & EXPERIENCE: · Four year degree in computer science, engineering, physics, or related discipline · Master’s degree preferred. · Seven years+ experience in designing custom motion control and HMI software · Three years+ experience in designing custom machine vision applications

EMPLOYMENT REQUIREMENTS: - Bachelor’s degree in Human Resources, Business Administration, or related field required, or an equivalent combination of education and relevant experience. - PHR or SPHR designation preferred. - A minimum of eight (8) or more years of relevant human resources generalist experience required. Manufacturing/Automotive setting experience preferred. - Greater than four (4) years of supervisory experience in a manufacturing environment. - Previous experience in creating presentations and delivering to large groups. - Broad working knowledge of human resources policies, programs, and procedures in an industrial or manufacturing environment. - Thorough understanding and working knowledge of state and federal employment and labor statutes and regulations including ADA, FLSA, HIPAA, FMLA, NLRA, Title VII, etc.

Job Details & Responsibilities: § Duties consist of all aspect of daily operation including but not limited to preparing ACORD application, quote, certificate of insurance, auto ID cards, endorsement requests, policy check, filing, download policies, data entry. § We will provide training. Requirements: § Strong communication skills required for daily interaction with the insurance companies and clients. § Must be detail oriented. § Must be proficient with Microsoft Word, Excel and PowerPoint with aptitude to learn new systems. § 1 or 2 years of experience working in personal lines insurance such as auto, homeowners OR who is interested in insurance industry and likes to work in a professional office environment utilizing English/Japanese Bilingual (with emphasis on strong Japanese language capabilities.)

Responsible for overall management of the store, staff, merchandising and customer service. The Store Manager is also responsible for driving his or her team to achieve sales objectives, maintaining and achieving high operational and merchandising standards and goals, building highly motivated teams and developing associates to the next level. This particular position will involve overseeing 2 locations – primarily our store at San Jose.

JOB DESCRIPTION Summary/Objective Responsible for working with customers, suppliers, and other business partners to fulfill business needs. Provides innovative solutions and creates new business opportunities within the Group. Works under the direction of management to develop new accounts and to manage and grow Required Education and Experience 1. Bachelors degree 2. Industry and product knowledge 3. 2+ years of experience in sales and business development 4. Project and team management experience 5. Professional level proficiency in Japanese language (reading, writing & speaking). Preferred Education & Experience 1. B.S in Chemical Engineering or Chemistry 2. Experience selling the following types of products: Adhesives, Paints, Sealants, Inks, Thermal Management Materials, or Polymers 3. Industry experience selling product(s) listed above to one or more of the following industries: o Automotive industry o Chemical industry o Semiconductor industry existing accounts. Additional responsibilities include but are not limited to generating new sales leads, identifying new business opportunities, and researching and identifying potential new markets.

GENERAL POSITION SUMMARY § This position is responsible for overall administration and coordination of various human resources functions, including but not limited to payroll and benefit administration, hiring, employment policies performance management process and HR compliance in order to maintain and improve positive and productive working environment which attracts, retains and motivates performing employees. § Human Resources Manager should have an ability to handle/ troubleshoot a wide range of HR duties including matters with high complexities (e.g., harassment claim investigation, employee disciplinary process with sensitive circumstances, employee conflict resolution) independently. ESSENTIAL JOB FUNCTIONS Maintain Employee Relation and Troubleshoot HR issues · Act as the point-of-contact to employees for human resources related matters, inquiries and questions. · Resolve employee relations issues by investigating grievances and proposing appropriate action to Management. · Communicate with employees as required in resolving conflicts and acting as a mediator in facilitating resolution. · Troubleshoot problems in a timely manner, seeking third-party advice as necessary and follow through the issues until resolution/ conclusion while recommending measures to prevent reoccurrence. Maintain Performance Management Program · Develop, improve and administer various human resources program such as performance management program under the direction/ instruction from Management. · Assist Management and department managers in preparation and administration of performance review process and in identifying, documenting and communicating results and deficiencies in performance. · Counsel Management and employees to develop and facilitate on-the-job and formal training to develop employee’s skill and to comply with the applicable regulation. 1) Education & Experience: Bachelor's degree from four-year college or university and 7-10 years of hands-on and diverse human resources experiences, or equivalent combination of education and experience. 2) Certification: Senior Professional in Human Resources (SPHR) from Human Resource Certification Institute (HRCI) or SHRM-CP, SHRM-SCP (preferred)

Digital Sales Teamに所属し、主に デジタルメディアを駆使し、新規のリードの発掘・醸成を担当していただきます。

Operation, deployment, and troubleshoot of cloud service infrastructure. Development of application using primely Python, JavaScript, Go, Shell Scrip

Aviation experience is preferable, but not mandatory; forklift experience will be necessary

General Position Summary This position is responsible for managing technical data and handling questions and preparing documents related to conventional food products and probiotics products by researching and coordinating with the Snr. Manager, PNF, and the third parties. This position acts as a link between companies and regulatory authorities, ensuring that products are manufactured and distributed in compliance with appropriate legislation. This position will work closely with R&D, Quality, Sales, and Marketing to collect pertinent information and to ensure compliance for all products handled at company including special projects set forth by the Snr. Manager. Essential Job Functions REGULATORY SUPPORT · Studies scientific and legal documents and parse out meaningful comparisons associated with products. · Be the in-house advisor in scientific matters. · Gathers, evaluates, organizes, manages, and collates information in a variety of formats. · Ensures compliance with FDA regulations. · Maintains familiarity with company product ranges. · Supports R&D staff as needed at the discretion of the Snr. Manager. · Keeps up-to-date with changes in regulatory legislation and guidelines. · Analyzes complicated information, including trial data. · Obtains marketing materials, reviews them, adds advice, and approves. · Outlines requirements for labeling, storage, and packaging. · Provides advice about regulations to manufacturers/scientists. · Ensure that quality standards are met, and submissions meet strict deadlines. · Prepares standardized operation procedures. · Visits customers with the sales team and explains about products. · Attends shows with the sales team and supports the R&D staff as needed. · Obtains and manages third-party certification programs. · Manages and executes label compliance and post-marketing surveillance. · Assists the Manager in Charge with various special assignments at the discretion of the Snr. Manager. · In addition, may have to analyze previously recorded data, respond to raised questions quickly, and be knowledgeable of all the appropriate points and basics of the subject matter in question. Be cognizant of Raw Material information, Formulas, Claims and Substantiation, and Labels and Marketing Materials. · Assist with Regulatory research for the most current and updated food laws at the request of the Snr. Manager.

EMPLOYMENT REQUIREMENTS: - Minimum AA degree (Bachelor’s degree preferred but not required) - 1-2 years of work experience highly preferred - Excellent communication and multitasking skills - Typing 45wpm - Proficient with Microsoft Office - On-job training provided for using industry-specific system

General Position Summary: Supporting the accounting department and management team by completing routine clerical and accounting tasks such as completing basic bookkeeping and accounting duties for the company. Job Duties: Preparing financial documents such as invoices, bills, and accounts receivable Completing financial reports on a regular basis and providing information to the accounting department Completing bank reconciliations Entering financial information into appropriate software programs Help managing company ledgers Processing business expenses Help coordinating internal and external audits Verifying balances in account books and rectifying discrepancies Verifying bank deposits Recording office expenditures and ensuring these expenses are within the set budget Handling accruals and prepayments

ESSENTIAL FUNCTIONS: 1. Generate Monthly Finance analytics comparing actual vs budget, for Revenue, Spending, Productivity Metrics, and Marketing of New Product analysis. Share results with business partners and Finance and Accounting leadership to enable better decision making. 2. Maintain Item Cost and BoM costs in Oracle. Work closely with Manufacturing, Purchasing, Logistics & IT to ensure data integrity. Understand impact of Yields, loss and other underlying drivers of Cost. Maintain regulatory integrity of production reports for submission to government agency (TTB) input and feedback on system needs from appropriate parties. 3. With supervisor, HQ & Internal business partners, generate Annual Budget in a way that ensures the company achieves its goals. 4. Work closely with IT to keep ERP and CUBE (Analytics) accurate and up to date. Implement changes needed to improve Finance knowledge and evaluation. 2. Translate data from ERP, Cubes and other sources into visual reports providing insight and actionable information, on a monthly, quarterly and annual basis. With direction from supervisor, prepare & presents comprehensive evaluations of business effectiveness and success. Understand drivers of profit and generate reports that provide insightful understanding of what is impacting company profit including margin and volume by brand and type. 3. Generate Monthly Forecast and provide analysis on why targets were or were not met. Generate depletion and inventory Analysis with VIP system, essential to check our customer’s result & inventory accuracy QUALIFICATIONS: 1. Possession of a bachelor’s degree in business, accounting, with working knowledge of computer science, or a related field, with preference towards 3 years of increasingly responsible experience in the management & design of financial accounting analytics with working knowledge of Cost Management in Oracle. 2. A combination of training, education, and experience that is equivalent to one of the employment standards listed above and that provides the required knowledge and abilities. 3. Knowledge of Generally Accepted Accounting Principles (GAAP), including internal control systems. 4. Knowledge of methods of systems analysis and ERP (Oracle preferred) computer applications, relational databases and Productivity metrics, profit analysis, budgeting and provide monthly updates to business partners. 4. Knowledge of computer programming, database technology and how to deploy database for analysis. 5. Experience in Manufacturing Industry preferred 6. Strong knowledge in Microsoft Office especially Excel

We have three open positions for an entry level Machine Operator with just the basic knowledge of machine operation • We will train. • Must wear steel-toed shoes. • Must be fully vaccinated. • Please send a copy of vaccination card or have them bring it on first day. • Positions may be temp-to-hire if they perform well.

EMPLOYMENT REQUIREMENTS: Job Description The Senior HR Manager/Office Administrator is a dual role position that reports directly to the President/CEO and will serve as a strategic business partner to the President and executive staff in San Jose, CA. A member of the senior management team, the Sr. HR Manager/Office Administrator will partner with the heads of the business groups and their management teams to create and drive various HR initiatives, including organizational development, compensation, and succession planning that will bring business strategies to life, anticipate business challenges and opportunities, lead and manage change, and achieve business and organizational objectives. In addition, the role is responsible for overseeing operational administration such as office protocols, facilities, and vendor management. The successful candidate is an organized, service-oriented, self-starter, able to work independently and collaboratively within a fast-paced and lean mission-oriented organization. Qualified candidates will have experience in Human Resources as well as office administration. The human resources functions include responsibilities that deal with the needs and activities of the organization's people. • Recruiting • Talent Management • Training • Immigration • Focal/Performance Management • Incentive Bonus Program Management • Employee Benefit Administration • Payroll Management • Database Management Among other responsibilities, the successful candidate will: • Partner with the heads of business groups to drive organizational culture and to effectively facilitate and manage organizational change. POSITION: Senior HR Manager/Office Administrator HOW REC’D: Email SALARY: Up to 120k HOURS: 8:00-16:45 (currently remote, will be hybrid) DAYS: M-F • Assess organizational morale; conduct "pulse checks;" develop and recommend ways to optimize employee engagement, commitment and productivity including communication, rewards, involvement programs, etc. • Partner with the leadership team to align performance measures with compensation systems. • Design and administer bonus and incentive compensation plans. • Manage the performance coaching process, disciplinary review and action plans. • Assess legal risk and determine when legal counsel should be involved. • Be a hands-on HR practitioner with the proven ability to investigate and assess situations, assist managers with progressive discipline plans, and coach them in performance improvement plans. • Manage a full spectrum of employee relations activities including compliance-related programs, legal investigations and interventions, policy development and management, employee counseling, management coaching, and employee communications. • Develop and execute regular all employee meetings and other business-specific meetings to increase face-to-face communication with the leadership team. • Lead the implementation of HR Best Practices and maintain a local HR network to leverage trends, best practices, and recruiting strategies. • Provide managers and employees with HR tools and information to increase their professional effectiveness. • Work with managers and employees to solve immediate issues in real time. • Deliver business-specific and HR programs, procedures, policies and processes balancing a sound understanding of the business needs of each organization with corporate goals and objectives. • Identify and implement policies and procedures to ensure a safe, organized, convivial, empowering, and nondiscriminatory workplace. • Develop recruiting and retention strategies and succession-planning process. • Analyze data, prepare reports, and make recommendations on a variety of HR issues. • Develop and deliver training programs, personal and career development, team building, and leadership development to promote a highly effective organization. The office administration functions include: • Manage office environment, maintain organization charts and employee directory. • Provide a variety of light administrative support for the executive leaders and others as needed including travel and meeting arrangements. • Work with various departments to maintain company annual budgets relating to office and facilities. • Organize office events, special projects, and team social activities. • Proactively manage facilities, including kitchen, office supplies, decor and office shipping/receiving. • Maintain relationship with office vendors; authorize payments, service contracts, and ensure building maintenance is being performed on a consistent basis. • Strong time management and organizational skills coupled with a sense of urgency and strong work ethic. Qualifications Key Competencies: • Business acumen and understanding of financials and HR related IT systems; the ability to integrate HR and business strategies. • Experience with assessing and driving corporate culture and organizational change. • Strong interpersonal and organizational leadership qualities. • The ability to work strategically, implement effectively, and deliver on commitments. • Experience working within a PEO structure, a plus. • Exceptional communication skills. • Strong analytical problem-solving skills. • Proven project management experience leading teams to address complex issues. • Effective in influencing, negotiating and managing conflict. Position Requirements: Bachelor's degree in Business Administration, Human Resources or related field of study, MBA or Master's degree in Human Resources Management preferred. A minimum of eight years HR generalist experience. Candidates must have proven ability to develop strong, influential working relationships at all levels; to coach managers and employees; resolve conflict; interpret policy; and create a strong understanding behind the philosophy of programs and policies, including initiatives that come from Corporate. Candidates must be team-oriented and thrive in a dynamic, fast- paced, results-oriented environment; be self-motivated; and be able to work both autonomously and collaboratively. Prefer experience working in a site leadership role that includes a PEO.

JOB SUMMARY Manage and oversee assigned multiple ecommerce projects in an agency environment. Coordinate and execute all required activities and tasks related to the projects in a timely manner. Participate in all aspects of the project lifecycle, including client on-boarding, requirement gathering and documentation, project planning, work breakdowns, timeline and budget management, resource allocation, task assignments, and quality assurance. As a team member on projects, work hands-on with a cross-functional team including, but not limited to sales, web producers, UX/UI designers, strategists, digital marketers, 3rd party vendors, partners, solution architects, and developers to build and support clients' e-commerce businesses and digital initiatives. Be a driver in delivering solutions to project requirements from concept to release through the triple constraints of cost, time, and quality. Align with the internal team, and participate in the planning, resourcing, building, launching, and ongoing support of ecommerce websites and/or digital marketing initiatives by maintaining a working understanding of the client's/site's functional needs and longer-term strategic goals. ESSENTIAL FUNCTIONS · Oversee and monitor established financial budget of assigned accounts and ensure terms of the project are accurately followed. · Work closely with clients to resolve all issues pertaining to the project. Serve as the lead voice on projects. Manage client relationships in a professional manner and exceed client expectations. · Maintain familiarity and understanding of all terms of the project contract. · Take necessary steps to keep management apprised of the status of the project and when issues arise, immediately address issues with all affected parties. · Manage client relationships in a professional manner and exceed client expectations. · Manage and assist in the creation and maintenance of project documentation and reports. · Manage the client’s budget for ecommerce services. · Work with external vendors and internal departments to manage the entire project delivery from gathering and meeting requirements, to ensure all timelines and deliverables are met. This can include vendors for creative, marketing, advertising, social network monitoring, ecommerce platform and fulfillment. · Control and monitor the project deliverables and ensure deliverables meet with the scope of the project contract. · Manage the P/L for the ecommerce project, identify areas for improvement, create action plan and implement. · Manage and assist in the creation and maintenance of project documentation and reports. · Perform other duties as requested by client or management. REQUIRED SKILLS · Well-developed written and verbal communication skills in English and Japanese · Must know how ecommerce platforms work. Shopify or Magento, Amazon Seller Central, Google Advertising, Facebook Advertising, etc. · Must be able to manage multiple projects within deadlines. · Comfortable with user experience, ecommerce and web development terminology and processes, with experience managing web projects, back-end integrations, mobile social, SEO/SEM Retargeting campaigns, etc.

EMPLOYMENT REQUIREMENTS: Qualifications: Minimum Requirements: Detail oriented Excellent customer service skills Strong attention to detail Solid computer skills Strong in numbers High school diploma required, some college preferred Some customer service and administrative experience Provides customer service and administrative support for the Export Sales Team Provide customer service regarding products, services and order status. Create, update and/or maintain various reports for the sales force regarding market conditions, sales results, team earnings, scarp, orders, etc. May assist with some or all of the following: developing or entering quotes, maintaining spreadsheets, material certifications, purchasing functions, contract updates, etc. Perform administrative duties for the sales team. Answer incoming phone calls, faxes, emails. The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

EMPLOYMENT REQUIREMENTS: - Proficient in MS Office. OPT visa holder is acceptable. This is about 1 year temp. DUTIES: - Will handle date entry into Glovia and e-mail communication. IMMEDIATE ORDER !!

EMPLOYMENT REQUIREMENTS: · BA degree or equivalent · 5+ years in retail management. · Quantitative aptitude and experience managing budgets. · Leadership and decision-making ability. · Excellent time management and organizational skills. · Exceptional interpersonal skills. · Excellent written and verbal communication. · Analytical mindset and problem-solving skill. · Proficiency with MS Office applications (Word, Excel & PowerPoint) · Excellent written and verbal communication skills · Must be open to driving to the 6 different stores within the New Jersey/New York area on a frequent basis (Company will reimburse for mileage) DUTIES: · Official title for this position is “Instructor.” It is a District Manager type of role overseeing operations of newly opened store in Arroyo Market Square, Las Vegas · In the future, Instructor will also be responsible for overseeing 2 additional stores to open in the future · Will need to visit stores on a frequent basis to ensure each store’s operations (safety, displays, etc.) are up to the company’s standards

Position Summary: Provide customer service, order processing, sales support, and inventory control for global customers; purchase and expedite from domestic and international vendors; maintain a high level of accuracy in all data entry; communicate regularly with customers and suppliers in Japan; provide general office support. Essential Functions: Ø Assist in answering phones / daily Ø Process orders and manage inventory for customers – daily duties include but not limited to: · Data entry of sales orders · Process customer invoices · Procure parts based on customer requirements · PO receipts · Prepare shipments, shipment paperwork and bills of lading Ø Communicate with customers on order status or related concerns / daily or as needed Ø Correspond with domestic and international vendors re: PO’s – expediting, pricing and delivery / daily Ø Utilize EDI functions / as needed Ø Coordinate shipping arrangements with customers, vendors, freight forwarders, and 3rd party warehouses to meet customer requirements / daily Ø Prepare domestic or international shipping documents / as needed Ø Update and maintain Quote Master, DCS (Delivery Control Sheet) on the project / daily Ø Process computer file maintenance for customers and parts / as needed Ø Handle RFQ’s with vendors and customers; to vendors negotiate the best price, L/T, MOQ, etc.; understand their request and expectation and prepare quotation / as needed Ø Generate various reports upon request from Sales Managers / as needed Ø Investigate and resolve inventory discrepancies for assigned customers / as needed Ø Assist Accounting Department in resolving various problems with customers’ accounts / as needed Ø Interact with customers, vendors, co-workers, management, and others / daily Ø Create and maintain work instructions for projects / as needed Ø Train new employees / / as needed Supplemental Functions: Ø Inspect products for quality issues / as needed Ø Process returns / as needed Ø Visit customers / as needed Ø Support ISO 9001-2008 / as needed Ø Assist in processing of damage claims from customers and resolve with vendors / as needed Ø Assist in physical inventory / 2 times per year Ø Handle RMA’s, FAR’s and any other claims from customers, with credits and debits, as needed Ø Follow-up with customers re: environmental surveys on products, such as lead-free, RoHS compliant / as needed Ø Assist in physical inventory / two times a year Ø Other duties or special projects as assigned by Management / as needed General Office Functions (Supplemental): Ø Order office/shipping supplies and maintain receipt record / as needed Ø Coordinate with contractors for office/building maintenance / as needed Ø Sort and distribute incoming mail and packages; check and pick up incoming mail at mailbox / as needed Ø Arrange outgoing mail / as needed Ø Manage Petty Cash and SJ bank account by creating expense and end balance report / month end Sales Coordinator – Page 2 General Qualifications: Ø Bi-Lingual English/Japanese or English/Spanish preferred but not required Ø High School Diploma or GED Ø Prior experience in Sales, Marketing and Logistics Ø Solid knowledge and understanding of customer service and sales procedures Ø Ability to communicate (orally and in writing) in a professional and concise manner when dealing with employees, customers, vendors and Company contacts Ø Minimum one year experience in any of the following: Customer Service, Inventory Control, Purchasing, Inside Sales Ø Competent computer skills required to perform the essential functions of the position, including proficiency in Word, Excel, Outlook, Internet, and ability to become proficient in company information system Ø Ability to type a minimum of 45 WPM Ø Physical ability to lift packages of up to 20 lbs. (woman) or 50 lbs. (man) Competencies: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of the position. Ø Organized Ø Attention to detail / accuracy Ø Ability to multi-task Ø Self-motivated Ø Ability to manage time with little or no supervision Ø Ability to prioritize and meet work deadlines Ø Good customer service and follow-up skills Ø Possess a teamwork spirit Ø Ability to independently research, analyze, and resolve problems Ø Maintain a professional and positive attitude and demeanor (whether working alone or with a team/group) Ø Ability to get along well with others Ø Maintain an Excellent work ethic (includes attendance, dependability)

Bilingual English/Japanese Must have some working experience in business settings as customer service, office assistant, sales assist or equivalent. Inventory control experience is not necessary. Will handle customer service, order processing, inventory control, shipping arrangements and et

Import and Export Operations Manager Responsible for overseeing Agents and managing processes that support the customer's Import/ Export needs. Ensuring cost effective operations, timely service by applying knowledge of laws, regulations, governing agencies, procedures, audits, programs, and practices. Essential Duties and Responsibilities · Manage the functions of Agents: prioritizing work, determining schedules, assigning daily tasks, establishing, or adjusting work procedures to meet changing demands, ensuring optimum efficiency of all Agent activities. · Manage and assist in daily operations, drayage, rail, air, ocean, Import, and Export. · Demonstrates in depth knowledge of customers' needs. Monitors communications with assigned customers, responds promptly to customer requirements, concerns and issues and resolves issues related to all irregularities that interfere with the timely delivery of the customer's product. · Implements and follows all security measures including government required and local security programs. · Develop internal SOP's and KPI's for the efficient management of inbound freight including timely recovery and hand over to brokers. · Work with and supervise members remotely Education and Experience High School diploma or GED plus three to five years of experience in the freight forwarding industry is required. Prior supervisory experience is preferred. · Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people. · Must have strong organizational and time management skills. · Ability to organize and manage multiple priorities. · Must have prior training and experience with AES filing · Ability to manage own profit center and report on revenue generation, profit, and loss. · Must have knowledge of export administration regulations and regulations – TSA, IATA , HAZMAT , ITAR . · Cargowise experience a plus.

Job Summary: · Provide financial information to management by researching and analyzing accounting data, preparing reports. · Prepare asset, liability, and capital account entries by compiling and analyzing account information. · Prepare various reports and work papers every quarter for external auditors. · Substantiate financial transactions by auditing documents. · Document financial transactions by entering account information. · Reconcile financial discrepancies by collecting and analyzing account information. · Summarize current financial status by collecting information, preparing balance sheet, profit and loss statement, and other reports. · Check accuracy of figures, calculations and posting pertaining to transactions recorded by branches · Prepare and file government reports (sales & used tax, property tax, unclaimed property, corporate income tax) · Other accountants’ duties as required to support on-going business needs and cross-training initiatives · Guide accounting clerks by coordinating activities and answering questions. · Initiate and manage financial and accounting software used by the company. · Complete special projects as assigned Qualifications: · College graduate and accounting major required · +5 years’ experience in the related accounting work · Excellent Microsoft Office computer skills required · Ability to maintain confidentiality of sensitive information · Critical and analytical thinking skills required · Strong attention to detail · Dependable work ethic · Organized and thorough · Customer service oriented and able to catch on quickly · Strong interpersonal and communication skills