Sales Responsibilities

· Analyze and research market and competitive trends

· Contact new customers and develop business opportunities

· Schedule meetings with customers

· Obtain program information and customer requirements

· Provide product samples

· Handle technical discussions regarding specifications, quality, and packaging

· Communicate customer requirements to engineers by email, web, and request forms

· Follow up with engineers and manage program progress

· Coordinate second and subsequent samples

· Negotiate and finalize product specifications

· Negotiate pricing

· Receive and process firm purchase orders (POs)

· Manage customer relationships

· Prepare and manage sales budgets

· Report customer forecasts (FCST) and production schedules

· Negotiate production leveling and adjustments

· Operate and manage supplier portals for sales and quality-related matters

· Handle customer claims and troubleshoot issues

Administrative Responsibilities

· Confirm customer orders

· Enter sales orders into the system

· Place purchase orders with SD Japan

· Prepare daily shipment orders for the warehouse

· Issue invoices

· Record accounts receivable and apply customer payments

· Follow up on overdue accounts receivable

· Record accounts payable and process supplier payments

· Prepare expense reports

· Prepare accounting-related documents and reports

· Support bookkeeping activities (bookkeeping is outsourced)

· Support tax-related procedures (tax filing is outsourced)

· Handle other accounting and tax-related matters